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General Questions

Learn about how Splitt works

Account & Billing

Manage your account and payments

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Help for business partners

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Data protection and security

Frequently Asked Questions

Quick answers to common questions

How does Splitt BNPL work?

Splitt allows you to split your purchase into 3, 6, or 12 monthly payments. You get your products immediately and pay over time with competitive rates.

What are the requirements to get approved?

You need to be 18+ years old, have a valid Ghana Card or passport, and a Ghanaian bank account. Our AI assessment provides instant approval decisions.

Are there any hidden fees?

No hidden fees! We believe in transparent pricing. You'll see all costs upfront before confirming your purchase.

How do I make payments?

Payments are automatically deducted from your linked bank account or mobile money on your scheduled payment dates. You can also make manual payments anytime.

What happens if I miss a payment?

We'll send you reminders before your payment date. If you miss a payment, contact us immediately to avoid any late fees and work out a solution.

Can I pay off my balance early?

Yes! You can pay off your remaining balance at any time without any early payment penalties.

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